Frequently Asked Questions
What Payment Methods Can I Use?
At Adorn Apparel, we accept all major credit cards such as AMEX, Discover, Mastercard, Diner’s Club International, and VISA. We also accept the following digital currencies:
- Amazon Pay
- Apple Pay
- Google Pay
- Shop Pay
- And Quad Pay
What is Your Return and Refund Policy?
Adorn Apparel does not provide refunds, we only provide store credit for returns made within 7 days of purchase if items are in original condition, unworn, unwashed, and with tags attached.
All sales items, formal wear, bodysuits, and accessories are final and cannot be returned.
Customers must cover the cost of return shipping and include the original packing slip or a note with their details. Returns are processed within 3-4 business days, and customers are notified via email when store credit is issued.
When Will I Receive My Order?
Adorn Apparel ships worldwide with orders processed within 1-3 business days. Shipping costs are calculated at checkout based on your cart items. For US orders, shipping times range from 1-7 business days depending on the chosen service, while international shipments take 7-14 business days via USPS Priority International Mail.
You'll receive a shipment confirmation email with a tracking number or customs form label number for international orders. Please note, we are not responsible for lost orders, incorrect addresses, or unclaimed packages.
What is Your Size Guide?
Our sizing chart provides measurements that help you choose sizes that are right for you. While using the sizing chart, keep in mind that some items may vary slightly due to design and fabric.
For the most accurate fit, consider the specific cut of the clothing and any provided fit notes in the product descriptions. If a garment runs small or large, these notes will guide you to size up or down accordingly.
If you're in between sizes or if you're unsure about the fit, our customer service team is ready to assist you with personalized sizing advice to ensure a flattering and comfortable fit for your new Adorn Apparel pieces.
You can refer to this sizing chart to make sure you choose the right size for you:
Follow these steps to get your measurements:
- Bust: Measure around the fullest part of your chest with your arms relaxed at your sides.
- Underbust: Measure your ribcage area directly underneath the bust.
- Waist: Find the narrowest part of your natural waist, usually around the belly button, and measure while keeping one finger between the tape and your body for a comfortable fit.
- Hips: Stand with your feet about 6 inches apart and measure around the fullest part of your hips, which typically aligns with the top of your legs.